Shipping policy
Shipping Policy
Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times may vary depending on your location and the shipping method selected.
Domestic Shipping
- We currently offer standard shipping within the United Kingdom.
- Delivery typically takes 3–5 business days from the date of dispatch.
International Shipping
- We ship internationally to select countries. Delivery times and shipping costs will be calculated at checkout based on your location.
- Customs and Import Duties: International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in the shipping cost.
Shipping Confirmation & Tracking
- Once your order has shipped, we will send you an email with tracking information so you can follow your shipment’s progress.
Address Changes
- Please ensure your shipping address is accurate and complete at the time of purchase. Address changes after dispatch cannot be accommodated.
Lost, Damaged, or Delayed Packages
- We are not responsible for packages lost, delayed, or damaged during transit. If your package is lost or damaged, please contact the shipping carrier with your tracking information to file a claim.
- If the issue persists, reach out to us, and we will do our best to assist.
Questions About Shipping?
If you have any questions regarding our shipping policy, please feel free to contact us.